1. introduction and contact details of the person responsible
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data is all data with which you can be personally identified.

1.2 The controller in charge of data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is
RVP Building Cleaning & Property Services
Schwalbenweg 32
67063 Ludwigshafen
Phone:+49 155 63499313
E-mail: info@rvp-dienstleistungen.de
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2. data collection when visiting our website
2.1 Server log files
When you visit our website, we only collect the data that your browser transmits to our server (so-called „server log files“). This data is technically required to display the website to you and to ensure its stability and security. The data collected are

Website visited
Date and time of access
Amount of data sent
Source/reference from which you reached the page
Browser and operating system used
IP address (in anonymized form)
Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

2.2 SSL or TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser line.

3. hosting & content delivery network (CDN)
3.1 Hosting by IONOS
This website is hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany. IONOS stores the personal data collected on this website on its servers in Germany. This includes server log files and all data that you transmit via forms on the website.

IONOS also provides us with tools and technologies to ensure the security and stability of the website, including the prevention of cyber-attacks and the identification of technical errors.
We have concluded an order processing agreement with IONOS, which ensures that IONOS only processes your data in accordance with the statutory provisions and our instructions.

4. cookies and tracking technologies
4.1 Use of cookies
We use cookies on our website to enable certain functions and to improve the user experience. Cookies are small text files that are stored on your end device. There are different types of cookies:

Session cookies: These are automatically deleted at the end of your visit.
Persistent cookies: These remain stored on your device for longer and enable us to save your preferences (e.g. language settings).
4.2 Legal basis for the processing
The use of cookies that are technically necessary for the operation of the website is based on Art. 6 para. 1 lit. f GDPR (legitimate interest). We only use other cookies, e.g. for marketing or analysis purposes, with your express consent in accordance with Art. 6 para. 1 lit. a GDPR.

4.3 Cookie settings
You can adjust your cookie settings at any time using our cookie consent tool or prevent the storage of cookies in your browser. Please note that if you reject certain cookies, the functionality of the website may be restricted.

5. making contact
If you contact us via contact form or e-mail, the personal data transmitted (e.g. name, e-mail address, message) will be used exclusively for the purpose of processing your request.
The data is processed in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in processing your request. If your contact is aimed at concluding a contract, Art. 6 para. 1 lit. b GDPR is the additional legal basis. Your data will be deleted after final processing, provided there are no statutory retention obligations.

6. web analysis services
6.1 Google Analytics 4
This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies to help the website analyze how users use the site. Information such as your IP address is transmitted in anonymized form to servers in the USA.

Google Analytics collects information such as:

Visited pages
Time spent on the page
Operating system and browser used
Origin of the user (e.g. via a search engine)
Anonymized IP address
Google Analytics 4 is only used on this website if you have given your consent to this (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time via the cookie consent tool on our website.

6.2 Google Signals
This website uses Google Signals, an extension of Google Analytics 4, to create cross-device reports. This only takes place if you have activated the “Personalized advertising” option in your Google account.

6.3 Demographic characteristics in Google Analytics
Google Analytics 4 offers the function of collecting demographic information such as age, gender and interests of site visitors. However, this data is anonymized and cannot be traced back to a specific person.

6.4 Order processing
We have concluded an order processing contract with Google, which ensures that Google only processes your data within the scope of our instructions and in accordance with European data protection regulations.

7. social media plugins
We use social media plugins from providers such as Facebook, Twitter, LinkedIn and XING on our website. These plugins allow you to share content from our website directly on these platforms.

In order to increase data protection, the plugins are only functional after activation by you (so-called 2-click solution). Activation only takes place with your express consent in accordance with Art. 6 para. 1 lit. a GDPR. When the plugin is activated, a connection to the servers of the respective provider is established and data such as your IP address and your activities on our website are transmitted to the social media provider.

8 Rights of the data subjects
You have the right:

to information about your data stored by us (Art. 15 GDPR)
to rectification of incorrect or incomplete data (Art. 16 GDPR)
to the erasure of your data stored by us (Art. 17 GDPR)
to restriction of processing (Art. 18 GDPR)
to data portability (Art. 20 GDPR)
to object to the data processing (Art. 21 GDPR)
to lodge a complaint with a supervisory authority (Art. 77 GDPR)
9. duration of data storage
The duration of the storage of personal data is determined by the statutory retention periods. As soon as the data is no longer required for the fulfillment of the purpose and there are no retention obligations, the data will be deleted.